letsbet Terms and Conditions

Introduction and Acceptance

These terms and conditions ("Terms") form a binding agreement between the company operating the letsbet platform and each registered member who uses the service. By accessing the letsbet website, creating an account, or using any part of the service, you are expressly agreeing to these terms.

These terms have been prepared in English so that Bangladeshi users can understand them easily. However, in the event of any interpretive dispute, the English version shall be considered authoritative. The service is available only to individuals who are legally eligible to participate in online betting activities under their respective legal jurisdictions.

In addition to these terms, letsbet's privacy policy, bonus rules, and the specific terms of individual games or promotions are all considered part of this agreement. In the event of a conflict, specific terms take precedence over the general terms.

Account Registration

To open an account at letsbet, you must provide accurate and complete personal information. A maximum of one account per person is permitted. If a single person is found operating multiple accounts, letsbet reserves the right to cancel all such accounts and forfeit the funds held in them.

2.1 Registration Requirements

• You must be at least 21 years of age.
• The name, mobile number, and date of birth provided at registration must be accurate.
• You must have a valid and active mobile banking account.
• You are operating the account on your own behalf and not for any third party.
• You are not a direct participant in the professional sport or event on which you wish to place a bet.

2.2 Account Security

It is your sole responsibility to keep your letsbet account password and login details completely confidential. If unauthorised access to your account occurs or your password is lost, notify the support team immediately via live chat. The user bears responsibility for all activity that takes place on their account, unless it can be proven that the unauthorised access resulted from a fault on letsbet's own part.

2.3 Identity Verification

letsbet may request additional documents for identity verification at any time. Withdrawal requests may be put on hold until verification is complete. If the required documents are not provided, the account may be temporarily restricted.

Age Verification

letsbet strictly enforces a 21+ age policy. At the time of registration, the user declares that they are at least 21 years of age. However, if there is any doubt, letsbet may request proof of age documents.

Parents and adult family members are responsible for ensuring that minors in their household cannot access letsbet or any other online gambling platform. The use of family-friendly internet filtering software is recommended for this purpose.

Deposits and Withdrawals

All transactions on letsbet are handled entirely through Bangladesh's mobile banking methods. The currently active methods are bKash, Nagad, Rocket and Upay.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (the same for each method).
• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits are generally credited to your account instantly; if there is a delay, notify the support team.
• Depositing from a third party's name or another person's account is not permitted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will always be sent to the mobile banking account that was used for the most recent deposit.
• Standard processing time: 15 minutes to 2 hours.
• Before withdrawing winnings obtained from a bonus, the specified wagering requirement must be met.
• If identity verification has not been completed, the withdrawal process may be delayed.

4.3 Transaction Responsibility

letsbet's ability to recover funds sent to the wrong number or via the wrong method is limited. It is the user's own responsibility to verify details before each transaction. For any transaction-related issues, support is available 24/7 via live chat.

Bonuses and Promotions

letsbet offers various types of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on that offer's page.

5.1 Welcome Bonus

letsbet's welcome bonus is a 120% bonus on the first deposit, up to a maximum of ৳5,000. Before withdrawing bonus funds, you must complete wagering of 15 times the bonus amount.

5.2 General Bonus Rules

• Bonuses are never converted directly to cash — winnings earned from a bonus only become withdrawable after the specified wagering requirement has been met.
• Each promotional offer applies once per account, unless stated otherwise.
• If you withdraw your deposit after claiming a bonus, the bonus will be automatically cancelled.
• Claiming bonuses from multiple accounts, the same IP address, or the same device is prohibited.
• letsbet reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.3 Other Promotions

Weekly reload bonuses, slot festival bonuses, cricket deposit offers, birthday rewards, and refer-a-friend rewards each have their own wagering requirements and minimum deposit conditions. See the relevant promotion page for the full terms of each offer.

Betting Rules

Certain basic rules must be followed when placing bets at letsbet. These rules apply to sports betting, casino games, live casino, and every game category.

6.1 Bet Confirmation

Once a bet has been confirmed, it generally cannot be changed or cancelled. If a bet is processed at incorrect odds due to a technical error, letsbet reserves the right to cancel that bet and return the deposited amount.

6.2 Maximum Winnings

letsbet reserves the right to limit the maximum winnings a user may receive from a single event or game session. This limit may vary by game category and bet type, and letsbet may set this limit without prior notice.

6.3 Suspicious Activity

If any betting pattern appears unusual, or if there is suspicion of involvement in match-fixing or other dishonest activity, letsbet may suspend the relevant bet and conduct an investigation. Transactions on the associated account may be restricted during the investigation.

6.4 Game Results

Casino game results are determined by a certified random number generator (RNG). Sports event results are determined based on the outcome announced by the official sporting body. In the event of a dispute over a result, letsbet's decision is final.

Prohibited Activities

The following activities are strictly prohibited while using letsbet's service. Participation in any prohibited activity may result in account cancellation and forfeiture of deposited funds.

• Operating more than one account or using an account on behalf of another person.
• Abusing bonuses or conducting activity with the intent of circumventing bonus terms.
• Using the platform for money laundering or illegal financial activity.
• Using software bots, automated betting systems, or any technological advantage.
• Placing any bet connected to match-fixing or manipulation of sporting events.
• Attempting to gain unauthorised access to another user's account.
• Exploiting any error in letsbet's systems or software to gain an unfair advantage.
• Conducting arbitrage betting or bonus arbitrage.

Account Suspension and Closure

8.1 Suspension by letsbet

letsbet may temporarily or permanently close any account without prior warning in the following circumstances:

• Violation of any provision of these terms.
• Failure to provide documents requested for identity verification within the specified time.
• Unusual or suspicious activity is detected on the account.
• The user is found to be a minor.

8.2 Closure by the User

Any user may request voluntary closure of their own account via live chat. Any valid balance should be withdrawn before closing the account. Requests for self-exclusion or responsible gambling tools can also be made in this way.

8.3 Account Reactivation

To reactivate a suspended account, contact the support team. If the reason for suspension has been resolved, letsbet may, at its discretion, reactivate the account.

Privacy and Data Protection

The collection, storage, and use of your personal information is governed by letsbet's Privacy Policy, which forms an integral part of these terms.

In brief: your personal information is used only for account management, transaction processing, identity verification, and service improvement. Your information is not sold to any third party. However, information may need to be disclosed to relevant authorities where required by law.

letsbet uses SSL encryption and other technical security measures to protect accounts. For detailed information on data protection, see the Privacy Policy page.

Responsible Gaming

letsbet is firmly committed to responsible gambling. We believe that gambling is a form of entertainment and should never be used as a source of income.

10.1 Self-Exclusion and Limit Setting

Any user can activate deposit limits, session limits, or self-exclusion for a set period on their account through the support team. Contact us via live chat to use these tools.

To deal with gambling problems, read letsbet's responsible gaming guidelines, which cover ways to get support and methods of self-control in detail.

10.2 Problem Gambling

If you find it difficult to control your gambling, or feel the urge to play beyond your set budget, seek help immediately. letsbet's support team is available 24 hours to provide advice and assistance in Bengali.

Limitation of Liability

To the maximum extent permitted by applicable law, letsbet will not be liable for:

• Loss caused by internet disconnection or issues with the user's device.
• Delays or losses caused by third-party service providers (mobile banking companies, etc.).
• Temporary service interruptions due to unexpected technical errors.
• Losses related to force majeure (natural disasters, war, pandemics, or other uncontrollable circumstances).
• Losses resulting from the user's own mistakes.

However, letsbet is always committed to maintaining service quality and resolving any issues quickly. If you experience a problem, contact us via live chat or email.

Changes to Terms

letsbet reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an effort will be made to notify users via email or through the platform.

Continued use of the service after updated terms have been published will be considered acceptance of the new terms. We therefore recommend reviewing this page regularly.

If any term is unclear or you have any questions, contact our support team, or look for answers to frequently asked questions in the FAQ section.

If any part of these terms is declared invalid or unenforceable by a court or competent authority, the remaining terms will continue in full force and effect.